Frequently Asked Questions
Here are answers to the questions we hear most often.
How long does delivery take?
Orders typically ship within 1-2 business days after payment is confirmed, with delivery taking about 1-3 days depending on your location.
What payment methods are available?
We currently support bank transfer — our team verifies and confirms payment within 24 hours.
How do I check my order status?
Log in and check your order status from your account page.
What if my item arrives damaged?
Contact our team right away with photos of the item and your order number, and we'll arrange a replacement or return.
How can I contact the store?
You can reach us via LINE, email, or phone — see the contact details in the site footer.